I just placed an order, can I cancel it?
We understand that errors can happen when checking out. If you need to cancel an order, we will do our best to do so.
I didn't receive a tracking number, when should I expect it?
If you are a domestic customer, you should receive a shipping confirmation email within 7 days of your purchase. If you are an international customer, you should receive a shipping confirmation email within 7-14 days of your purchase. If you don't have it, it's possible that it got sent to your spam folder.
Why isn't my order showing up on the tracking page?
Orders that haven't been shipped or scanned by USPS won't show up on the tracking page. Please allow 3-5 business days for this information to appear.
How do I contact the store?
If any questions arise, you may email us at firstname.lastname@example.org